Sunquest, my first professional internship. I had such a great time there especially when I found a way to use my creativity to make something special.
My coworker and I were asked to do 2 simple projects. One, to inspect all the HP Quality Center test scripts for duplicates. Two, to figure out a way to teach new employees about the software Sunquest made and how it relates to the hospital workflow.
The first one was very simple. Just a lot of typical intern kind of work where we read through many test scripts and started pointing out duplicate tasks. Time consuming but easy if you have the eyes for that.
I jumped at taking design lead for the second task. I knew this is where I could really shine. I quickly started putting together a powerpoint of a design idea and then researched tools that might provide a bit more polished presentation than powerpoint. I quickly settled with Flash.
I have never used flash before this point. I downloaded some demo software from Adobe and gave it a shot. (Learning on the fly has always been one of my stronger characteristics.) My manager was impressed by the idea and gave the go ahead to proceed down this route. The company bought the real full license of the software for me to use and I the project just took off.
Taking a minor step back, me and my coworker planned out what we should do to limit design changes. We settled on interviewing our coworkers to learn about how the software works and the typical workflow for using the software in relation to hospital employees. Then, we made diagrams in powerpoint (the best software to use for such in my opinion) that outlined what we have learned. Once we were given the approval on the correctness of what we made, we started deciding on what other content we needed.
The main goal was to teach new employees. We had to come up with a simple but interactive way to help people learn. The best way to do this was to provide a lot of useful information and most importantly, to have interactive demos of the actual software. This was my favorite part. How many times have you ever wanted to see the software hospitals use? I am interested in things like this so it was very exciting for me. I know it may seem hard to believe but the entire program's graphics (with the exception of a few minor pictures) was made entirely from 2 screenshots from the actual software. I cut, cropped, even modified some icons to make some that we needed. I love Photoshop.
Since I was taking the lead on design, my coworker was starting to gather and write the text for the parts that needed it. Descriptions, instructions, etc. all had to be as accurate as possible. This was another iterative process of interviewing, learning, and then getting approval of our interpretations of what we've learned. The rest was easy. Our internship was only supposed to be part time for 20 hours a week but my manager was nice enough to bump that up to 40 hours a week and we sure needed it.
I am very happy with the results. Please download and enjoy for yourself. Maybe learn a little bit about hospitals!
FYI: You should just be able to unzip and open the .swf file which will run like you are using a media player as long as you have flash installed. Click around and explore. I have limited the flash file to just one section which is the LAB portion as that was the largest.
MD5 checksum: 7036cfd5080f8dfdcf387fed4106e55a
PLM engineer while "on the clock", programmer, designer, dreamer all other times.